Returns & Exchanges
We want you to love your Happy Mammoth pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your sustainable fashion journey is as seamless and satisfying as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging and securely attach the prepaid shipping label generated from our portal.
- 3.Drop Off Locally
Hand your package to the designated carrier at any authorized drop-off location or schedule a home pickup for your convenience.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.